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MCPlugins / INFORMATION

Privacy

Optional post-purchase questionnaire

After payment, you may indicate your operating system and DAW to help guide plugin development, and how you heard about MCPlugins to help us understand how customers discover us. The discovery question is optional even if you answer the setup questions. These answers are stored privately with your order, are not published or sent to the email provider, and do not restrict downloads. You can change them on your private order page or contact the seller to request their deletion.

Transactional email provider: Brevo (Sendinblue). Messages contain only the data needed to deliver purchases, account access or product updates; no marketing contact list is created by MCPlugins.

Customer access and service emails

Your PayPal email links your purchases to your library and is used for receipts, sign-in links and updates to purchased plugins, not promotional campaigns. Your email provider necessarily processes these messages. Sign-in links expire after 15 minutes and can only be used once. The essential HttpOnly session cookie lasts up to 30 days; signing out invalidates it. Tokens are stored hashed except for the sign-in message awaiting dispatch; its contents are erased after dispatch or expiry. Hashed rate-limit keys expire after one hour.

Testimonials and transparency

Submitting a testimonial is optional and limited to buyers. Text and public name are stored for moderation. Publication requires your separate permission, which you may withdraw in your library. Nothing is automatically published. The public Airwindows ledger contains aggregate amounts and redacted payment documents only, never customer identities or order references. Contact the seller to request deletion of a testimonial or assistance with your account.

Data processed

MCPlugins stores the PayPal order reference, product, associated amount, order date, consent version and payment status. After payment, the capture reference and, if supplied by PayPal, the payer’s email address are recorded to manage the sale. Bank details are processed by PayPal and do not pass through MCPlugins.

Purposes and legal basis

This data is used to perform the contract, provide downloads and meet legal and accounting obligations. Data is stored on a VPS hosted by Hetzner in Germany. PayPal processes payments under its own privacy policy, which may involve transfers outside the European Union.

Browser storage

No advertising trackers or analytics are installed. The last order address is stored locally in your browser only to recover access. Delete it by clearing site data. Do not share your private order address.

Retention and rights

Accounting records are retained for the applicable statutory period. Unpaid orders and technical logs must be covered by a retention and deletion policy validated before commercial launch. To request access, correction, deletion or restriction of processing, subject to statutory obligations, contact contact@izitrade.fr. You may also lodge a complaint with the French CNIL.

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